Customs management

The following shipment movements involve customs control and therefore customs clearance:

• Departure of shipments from mainland Spain and the Balearic Islands to non-EU countries, the Canary Islands, Ceuta or Melilla.

• Departure of shipments from the Canary Islands, Ceuta or Melilla to any other territory.

• Entry of shipments in mainland Spain and the Balearic Islands from non-EU countries, the Canary Islands, Ceuta or Melilla.

• Entry of shipments in the Canary Islands, Ceuta or Melilla from any other territory.

We will take care of all the necessary steps so that you can accredit the exit or entry of your goods.

Imports

When managing your shipments, you should be aware that all goods entering Spain from a country outside the European Union or coming from the Canary Islands, Ceuta and Melilla will be subject to customs controls. Even goods bought over the Internet will be subject to this control process, as well as the payment of customs duties.  

Imported goods may be subject to different taxes and customs duties depending on their content, value and other legally considered factors. These amounts must be paid by the shipment's recipient in order to collect the packages pending customs clearance.

Certain items may be restricted or prohibited, depending on national legislation and countries of destination. It is the responsibility of the importing natural or legal person to inform themselves about the conditions, as well as to provide the documents required for entry into the country of destination.

On the other hand, importing into the national territory of goods from third countries may be subject to security controls, depending on the type of goods, beyond the formalities that must be carried out at Customs in order to deliver the shipment to your home. They may also require payment of taxes required by law.

Exports.

Parcels destined for the Canary Islands, Ceuta and Melilla or outside the European Union (EU) may be subject to certain customs formalities prior to export, according to current customs legislation. Certain additional information may be required for these types of shipments that enables the customs procedures to be carried out more swiftly, and makes it easier to track the items.

Likewise, all shipments with goods from the Canary Islands, Ceuta and Melilla or countries outside Europe are subject to security border controls and certain export formalities required for shipment to their international destination.

For sending your Commercial Packages from mainland Spain and the Balearic Islands to the Canary Islands, Ceuta, Melilla and non-EU countries.

From Mainland Spain and the Balearic Islands:

• National export SAD: for your shipments from mainland Spain and Balearic Islands to the Canary Islands, Ceuta and Melilla.

• International export SAD: for your shipments from mainland Spain and the Balearic Islands.

From the Canary Islands:

• National export SAD: for your shipments from the Canary Islands to mainland Spain and Balearic Islands, Ceuta and Melilla.

• International export SAD: for your shipments from the Canary Islands to countries belonging or not to the European Union.

In addition to the benefits indicated, the Export SAD means that, if any goods are returned to the territory, it can be proven that they are EU goods that were sold, so when they are returned and reimported, the exporter doesn’t have to pay tax for the reimport of those goods.